Accessibility

This website is run by The Health Informatics Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of browser: Chrome, Firefox, IE and Safari. In older browsers some aspects of the website may not display optimally. The website is not designed for Internet Explorer 9 and earlier versions.

How accessible this website is

We know some parts of this website are not fully accessible:

• Embedded YouTube videos aren’t fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• E-mail: webteam@this.nhs.uk
• Phone number: 01484 355420

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

E-mail: webteam@this.nhs.uk

Phone number: 01484 355420

Address:
Unit 13
Ainley Bottom
Ainleys Industrial Estate
Elland
West Yorkshire
HX5 9JP

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you contact us before your visit we can arrange interpreting provision, which is provided by:

• The Big Word - for users whose first language is not English
• Topps Language Solution - for users requiring Deaf Support Services (British sign language)

Find out how to contact us (external link to our parent site)

Technical information about this website’s accessibility

The Health Informatics Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Some text appears to be a heading such as system title but is not a heading element.
2. Pagination buttons do not meet small text AAA color contracts requirements.

What we’re doing to improve accessibility

We are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 11th February November 2021. It was last reviewed on 11th February November 2021.

This website was last tested on 11th February November 2021. The test was carried out by The Health Informatics Service Web Department. We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible https://encrypt.this.nhs.uk/ is.

We used this approach to deciding on a sample of pages to test:

• Looked at all mediums used on the site for example text, images, maps, videos, forms etc
• Added at least one page per item to our sample list
• Always include the homepage
• We used Lighthouse to audit each page in the sample for accessibility issues.
• We used Wave to automatically test for accessibility issues on pages that do not need users to sign in.